Problem to launch MEGAN


I am a new user of MEGAN. I have downloaded and installed the software (MEGAN_Community_windows-x64_6_13_1.exe) but then when I tried to launch it I got this error:

" A fatal error has been detected by the Java Runtime Environment:

Internal Error (0xc06d007e), pid=7056, tid=0x0000000000001b94

JRE version: Java™ SE Runtime Environment (8.0_192-b12) (build 1.8.0_192-b12)

Java VM: Java HotSpot™ 64-Bit Server VM (25.192-b12 mixed mode windows-amd64 compressed oops)

Problematic frame:

C [KERNELBASE.dll+0xbded]

Failed to write core dump. Minidumps are not enabled by default on client versions of Windows".

Do you know how to solve it?

Many thanks in advance,


I just tried installing MEGAN CE 6.31.1on a windows 10 machine, works without a problem, so sorry, I don’t know what the issue is