Hello,
I’m a new MEGAN user. I downloaded the latest version to Windows 10 (MEGAN_Community_windows-x64_6_24_23), but it installs incorrectly, appearing with a very small font when opening the program:
I have updated Java, and reinstalled MEGAN several times, but the problem consists.
Does anybody have any experience with this?
Thank you.
Tali
Updating Java won’t help, because uses its own Java runtime environment. Can you let me know more about your windows installation…and are you running on an ARM64 chip?
Hi Daniel,
No, I am running on a x64-based PC.
Here’s my system installation info:
OS Name: Microsoft Windows 10 Home
OS Version: 10.0.19045 N/A Build 19045
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: windows
…
Original Install Date: 12/19/2021, 10:39:13 AM
System Boot Time: 8/7/2023, 12:18:51 PM
System Manufacturer: HP
System Model: HP Spectre x360 Convertible 15-ch0xx
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 142 Stepping 10 GenuineIntel ~1792 Mhz
BIOS Version: AMI F.36, 3/19/2022
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume1
…
Total Physical Memory: 16,225 MB
Available Physical Memory: 7,905 MB
Virtual Memory: Max Size: 26,465 MB
Virtual Memory: Available: 14,388 MB
Virtual Memory: In Use: 12,077 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \DESKTOP-C9V5QK3
Hotfix(s): 19 Hotfix(s) Installed.
[01]: KB5028853
[02]: KB5000736
[03]: KB5012170
[04]: KB5015684
[05]: KB5028166
[06]: KB5007273
[07]: KB5011352
[08]: KB5011651
[09]: KB5014032
[10]: KB5015895
[11]: KB5016705
[12]: KB5018506
[13]: KB5020372
[14]: KB5022924
[15]: KB5023794
[16]: KB5025315
[17]: KB5026879
[18]: KB5028318
[19]: KB5001405
Network Card(s): 4 NIC(s) Installed.
[01]: Intel(R) Wireless-AC 9260 160MHz
Connection Name: Wi-Fi
…
Connection Name: Ethernet
Status: Hardware not present
[03]: TAP-NordVPN Windows Adapter V9
Connection Name: Ethernet 2
Status: Media disconnected
[04]: Bluetooth Device (Personal Area Network)
Connection Name: Bluetooth Network Connection
Status: Media disconnected
Hyper-V Requirements: VM Monitor Mode Extensions: Yes
Virtualization Enabled In Firmware: No
Second Level Address Translation: Yes
Data Execution Prevention Available: Yes
I hope that helps?
Thanks,
Tali
